Production-candidate policy · Human legal review required before launch
1. 60-day guarantee
Current coaching purchases have a 60-day money-back guarantee. The 60-day period begins on the original purchase date shown in the purchase record.
2. Upfront and installment payments
A Program remains one purchase whether paid upfront or through installments. An installment does not create a new purchase and does not restart or extend the 60-day refund window. Current Programs are not auto-renewing subscriptions.
3. Requesting a refund
Use the support path supplied with your purchase or contact [LEGAL / CUSTOMER SUPPORT CONTACT — LEGAL_REVIEW_REQUIRED] with enough information to identify the purchase. No self-service Currently Natty refund button currently exists. Payment and refund processing may be completed through Digistore24 as Merchant of Record.
4. Refunds and service termination are separate
Ending coaching early does not automatically create or guarantee a refund. A refund must follow this policy and the applicable Merchant-of-Record process. Likewise, asking for service termination alone does not itself cancel installments or provider-side payment obligations.
5. Confirmed refunds
When a full refund is confirmed through the authenticated payment-provider process, Currently Natty reconciles the financial record and ends the corresponding coaching service and access where applicable. Timing and payment-method effects may depend on Digistore24 and the financial institution.